AT ZipZap IT we are so confident in our Hassle Free IT program that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make:
Guarantee #1: "100% Raving Fan"
We offer you 6-month service for free if you are not a "Fan" we will put your system back to the way we found it and walk out free of charge. If you are a Raving Fan we will start billing you based on the agreed upon rates. Guaranteed.
Guarantee #2: "We do it right the first time"
"We do it right the first time" guarantee - Your implementation will be completed on time, on budget, and fully operational, or the first month of service is on us. Guaranteed.
Guarantee #3: "We hate voicemail as much as you do"
Your calls to our office will be answered by a real person and if you are calling our HELP DESK, a technician will return your call within 15 minutes or you'll receive $100 off your next bill. Guaranteed.
Guarantee #4: "Zero Downtime"
You will have NO unauthorized or unscheduled MARJEN Tech related downtime during your normal business hours or we'll pay you $10 for every minute you are down, up to $500. Guaranteed.
Guarantee #5: "Your Data is safe with us"
your data will be backed up continuously and stored in two geographically dispersed, fully redundant ssea16 type2 facilities using256–bit encryption.The same encryption used by NSA for securing top secret government documents. Guaranteed.
You'll notice we don’t hide behind small print, legal-eeze, or other weasel clauses in our guarantee. That's because we are completely confident in our ability to fix whatever problems you have and make you thrilled that you called us.